Centenary Bank Roots for Biometric Technology in Place of ATMs

Centenary Bank is urging customers to adopt biometric technology to enhance security and prevent fraud in place of the usual ATM technology.

This call was made by Evans Nakhokho, General Manager of Centenary Bank who represented the Executive director at the Customer Week event in Mbale. Nakhokho highlighted the risks of traditional ATM pin-based transactions, saying relatives or other people can access accounts if they know the pin.

Nakhokho emphasized that biometric technology makes it significantly harder for unauthorized individuals to access accounts since they use thump prints.

Manager Centenary Bank Mbale branch, Annette Nandelenga Wabweni said the purpose of the Customer Week is to share with their clients challenges they are facing and advise they can give to the bank to improve its service.

She added that every year, they have a Customer week where they engage with their customers who are actively involved in business.

Customers, including Rachael Kakungulu, welcomed the initiative, urging others to embrace digital security measures to protect their funds.

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