Tag Archives: Customers

RIP-OFF! Equity Bank, CIC Insurance fined billions for withholding customers cash

Equity Bank Relocates Bugolobi Branch to Enhance Customer Convenience and Experience

20 companies, including CIC Insurance, Equity Bank, and several universities, have been penalised a total of Sh2.2 billion for failing to hand over unclaimed financial assets to the Unclaimed Financial Assets Authority (UFAA), Kenya media reports. The fines follow a detailed audit by Kenya’s Auditor-General, which revealed that these firms withheld dividends, insurance payments, dormant savings, and other idle funds …

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SWEET OR RAW DEAL? Absa Swallows Stanchart’s Loss Making ‘Retail & Wealth’ Unit — Customers, Workers Left in Panic!

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A major banking bombshell has hit the financial streets of Kampala — Absa Bank Uganda has gobbled up the struggling retail and wealth wing of Standard Chartered Bank Uganda! The shock deal, sealed on Friday at Stanchart’s head offices, marks the end of an era for one of Uganda’s oldest banks, which has finally thrown in the towel on its …

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Customers Raise Alarm Over Wavah Water Quality After Cockroach Incident

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By Our Reporter | Kampala Uganda Airlines has written to Wavah Water, expressing alarm over what it described as a “very serious and unacceptable” food safety incident involving bottled water served on one of its flights.In an August 21 email addressed to Ms Charlotte Mayanja Kakooza, the Wavah Water manager for sales and client relations, Mr Dominic Mascarenhas, Uganda Airlines’ …

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