Kampala, Uganda | THE INDEPENDENT | The Absa Bank Uganda Human Capital Director Sylvia Mulomi has tipped Human Resource (HR) practitioners about the organisational culture and work ethic as key to shaping a thriving workplace, which ultimately results in the company’s success, including higher revenues.
She was speaking during the HR Community Appreciation breakfast meeting at the Kampala Sheraton Hotel. Mulomi, said there is significant evidence that an effective organizational culture provides a major competitive edge, and higher levels of employee and customer engagement and loyalty which translate into higher growth and profits.
“It’s very important to understand what people in our organisations truly believe. As Absa Bank Uganda, after COVID COVID-19 period, we agreed to close the gap between us and the people we serve, and these efforts have yielded results; we have seen people testify about us,” she said.